[rt-users] After upgrading from 3.0.5 to 3.4.5, approval list is not working

rt3 at acerhomes.com rt3 at acerhomes.com
Tue Apr 25 07:35:10 EDT 2006


I already stucked here. How can I debug this problem?

> Hi ruslan, nothing is logged on rt.log
>
>> Is there something in the debug logs when you open Approvals page?
>>
>> On 4/21/06, rt3 at acerhomes.com <rt3 at acerhomes.com> wrote:
>>> It seems everything works fine already except my approval list displays
>>> nothing.  I already verified my setup with
>>> http://wiki.bestpractical.com/index.cgi?ApprovalCreation
>>>
>>> My new RT system can successfully create approval ticket. Even I can
>>> individually resolve this ticket to make the original request ticket
>>> tag
>>> as approved.
>>>
>>> My problem is when click the Approval link, nothing is display there
>>> even
>>> I choose pending, approved, denied.  Did I missed something when I
>>> upgrade.
>>>
>>> _______________________________________________
>>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>>
>>> Community help: http://wiki.bestpractical.com
>>> Commercial support: sales at bestpractical.com
>>>
>>>
>>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
>>> Buy a copy at http://rtbook.bestpractical.com
>>>
>>>
>>> We're hiring! Come hack Perl for Best Practical:
>>> http://bestpractical.com/about/jobs.html
>>>
>>
>>
>> --
>> Best regards, Ruslan.
>>
>
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>
>
> We're hiring! Come hack Perl for Best Practical:
> http://bestpractical.com/about/jobs.html
>





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