[rt-users] Users being logged out.

Davin Flatten flatten at ecs.umass.edu
Wed Apr 26 07:34:55 EDT 2006


I have been trying to figure this one out for weeks.  When our users 
first log into RT they succeed but when you click on any link you are 
taken back to the login page.  I looked at my logs and this is what I am 
getting in my rt.log:

[Wed Apr 26 10:14:36 2006] [err]: Error loading user with id: 
RT::CurrentUser=HASH(0x3f76830)->Id 
(/www/webapps/rt3/lib/RT/CurrentUser.pm:146)

and in my apache logs I am getting:

[Wed Apr 26 06:14:36 2006] [error] [client 128.119.91.13] FastCGI: 
server "/www/webapps/rt3/bin/mason_handler.fcgi" stderr: [Wed Apr 26 
10:14:36 2006] [err]: Error loading user with id: 
RT::CurrentUser=HASH(0x3f76830)->Id 
(/www/webapps/rt3/lib/RT/CurrentUser.pm:146)

The load user method is being called with an undefined $self-Id

Does anyone have any ideas as to what might cause this?

RT 3.5.6
Apache 2.0
FastCGI

Thank you,
Davin Flatten



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