[rt-users] resolved tickets can only be seen by certain group

jzhang at crosscity.com.au jzhang at crosscity.com.au
Tue Aug 8 01:44:10 EDT 2006


Hi there,
 
We are using RT3.0.12 with Mysql.  The tickets in a certain
queue have some confidential thing, so we want to hide the
resolved tickets from the normal user, and only let the
Manager group see the contents.I am new in RT area, so
anybody can help me? Thanks a lot.
 
Best Regard,
Janet Zhang
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