[rt-users] RTx-Shredder question

[Marco Avvisano]

 I'm trying to use RTx-Shredder on RT 3.6.0 from command line:

 /opt/rt3/local/sbin/rtx-shredder --plugin 'Tickets=queue, queuename'

 and return this error:

 [crit]: Couldn't wipeout object: Can't call method "IsLocal" on an
 undefined value at /opt/rt3/lib/RT/URI.pm line 247, <STDIN> line 1.
 (/opt/rt3/lib/RT.pm:317)



 any ideas ?

 Marco

> ----- Original Message ----- 
> From: "Ruslan Zakirov" <ruslan.zakirov at gmail.com>
> To: <spydrrrrr at gmail.com>
> Cc: <rt-users at lists.bestpractical.com>
> Sent: Friday, July 14, 2006 2:38 PM
> Subject: Re: [rt-users] RTx-Shredder question
>
>
>> As I remember one of users reported that shredder deletes 500 records
>> from different tables of his DB for four tickets only. Really the
>> tickets table is "la punta dell'iceberg".
>>
>> On 7/13/06, spydrrrrr at gmail.com <spydrrrrr at gmail.com> wrote:
>>> I had a question about removing ticket from the database...
>>>
>>> I am not a database expert so this will be a "green" question...
>>>
>>> Instead of using RTx-Shredder why can't I simply run a query against the
>>> database to remove any tickets with the status of deleted? Will that 
>>> leave
>>> too many other linked tables with data that is not linked? Is that why 
>>> we
>>> should use RTx-Shredder?
>>>
>>> On my test Installs of RT I have deleted data this way without an 
>>> issue...
>>>
>>> Just curious...
>>>
>>>
>>>
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>>
>>
>> -- 
>> Best regards, Ruslan.
>> _______________________________________________
>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>
>> Community help: http://wiki.bestpractical.com
>> Commercial support: sales at bestpractical.com
>>
>>
>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy 
>> a copy at http://rtbook.bestpractical.com
>>
>>
>> We're hiring! Come hack Perl for Best Practical: 
>> http://bestpractical.com/about/jobs.html
>