[rt-users] RT as customer facing ticketing system.

Sudhir Damle sudhir at stratogent.com
Thu Aug 10 23:38:13 EDT 2006


Hi All, 

We need to install customer facing ticketing system so that customers can
create / check status / comment on the ticket using web interface. Once
ticket is created our admins will work to resolve it. 

Checking if anybody has implemented RT in above fashion. 

Thanks for any inputs, suggestions, thoughts, 

Sudhir Damle





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