[rt-users] rt-mailgate trouble moving from 3.4.1 to 3.4.5 w/exim4 and debian

[Jim Archer]

Hi All...

I have a working RT 3.4.1 installation and it talks to a database on 
another machine.  I installed a 3.4.5 installation on a different server 
and it talks to the Database database with no trouble.  Both are on Debian 
using exim4.

The plan is to kill off the 3.4.1 as soon as I have 3.4.5 working. 
Everything seems to work on 3.4.5 except for rt-mailgate.  I set it up in 
exim4 exactly as I have it on the working installation but I get error 75 
when exim calls rt-mailgate. With the debug option turned on, here is what 
I see in the exim4 log:


2006-08-12 19:39:44 1GC34y-0002oF-Rb <= jim at archer.net H=carbon.intap.net 
[72.46.0.5] U=Debian-exim P=esmtp S=828 
id=04C96EEA53B359B8C800D000@[192.168.1.101]
2006-08-12 19:39:45 1GC34y-0002oF-Rb <support at prod03.registrationtek.com>: 
rt3_transport transport output: Connecting to 
http://prod03.registrationtek.com/rt/REST/1.0/NoAuth/mail-gateway at 
/usr/bin/rt-mailgate line 99, <> line 1.
2006-08-12 19:39:45 1GC34y-0002oF-Rb == support at prod03.registrationtek.com 
R=rt3_router T=rt3_transport defer (0): Child process of rt3_transport 
transport returned 75 (could mean temporary error) from command: 
/usr/bin/rt-mailgate


When I paste the full_url into a browser, it creates an empty ticket, so it 
seems the URL to rt-mailgate is correct.  I'm wondering what the <> line1 
means?

Here is my router and transport in exim.conf:

rt3_router:
  driver = accept
  local_parts = 
general:fax:rt:support-comment:support:voice-mail:autoreg:sales-comment:sales
  domains = rt3.registrationtek.com:prod03.registrationtek.com
  local_part_suffix = -comment
  local_part_suffix_optional
  transport = rt3_transport



rt3_transport:
  driver = pipe
  user = RT3_USER
  command = /usr/bin/rt-mailgate \
    --action "${if eq {$local_part_suffix}{-comment}{comment}{correspond}}" 
\
    --queue "$local_part" \
    --url RT3_URL \
    --debug

  return_path_add
  envelope_to_add
  delivery_date_add
  temp_errors = 1 : 73 : 75 : 111
  log_output
  return_fail_output
  message_prefix =
  message_suffix =


What's odd is that this exact setup works on RT 3.4.1.  Did something 
change is the required options for rt-mailgate?

Thanks...