[rt-users] 2 queues with 2 email addresss

Roy El-Hames rfh at pipex.net
Tue Aug 15 09:47:29 EDT 2006


Hi there;
I have 2 queues q1 and q2 each have an email address forwarded to it 
q1 at myorg and q2 at myorg  ..
When a user send an email to q1 at myorg with a cc to q2 at myorg, this is 
resulting on a tickets created in each queue, is there a way to limit 
this so it only creates one ticket??
my system rt-3.6.1 apache2/mysql 5/mod_perl2
Regards;
Roy



More information about the rt-users mailing list