[rt-users] missing root db user in 3.6.1

Dario Luis Coneglian Oliveros oliveros at cpqd.com.br
Wed Aug 16 07:44:22 EDT 2006


Yes, I did. After removing the customizations, the database setup worked 
fine and now I can see root user in database.
Thank you very much for helping me out !
Dário

Jesse Vincent wrote:

>>Creating users...(Error: Could not set user info)0.(Error: Could not set 
>>user info)0.done.
>>Creating queues...1.2.done.
>>Creating ACL...[Tue Aug 15 20:53:08 2006] [crit]: 1 
>>(/l/disk0/tools/rt/cpqd-gp/lib/RT/ACE_Overlay.pm:907)
>>[Tue Aug 15 20:53:08 2006] [crit]: Can't load a principal for id  
>>(/l/disk0/tools/rt/cpqd-gp/lib/RT/ACE_Overlay.pm:908)
>>Principal  not found..[Tue Aug 15 20:53:08 2006] [crit]: 1 
>>(/l/disk0/tools/rt/cpqd-gp/lib/RT/ACE_Overlay.pm:907)
>>[Tue Aug 15 20:53:08 2006] [crit]: Can't load a principal for id  
>>(/l/disk0/tools/rt/cpqd-gp/lib/RT/ACE_Overlay.pm:908)
>>Principal  not found..done.
>>Creating ScripActions...1.2.3.4.5.6.7.8.9.10.11.12.13.14.15.16.17.done.
>>Creating ScripConditions...1.2.3.4.5.6.7.8.9.10.done.
>>Creating templates...1.2.3.4.5.6.7.8.9.10.11.12.done.
>>Creating scrips...1.2.3.4.5.6.7.8.9.10.11.12.13.14.done.
>>Creating predefined searches...1.2.3.done.
>>Done setting up database content.
>>
>>Any help is appreciated.
>>Dário
>>    
>>
>
>Did you pre-install some customizations?
>  
>

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