[rt-users] Corres messages

Roy El-Hames rfh at pipex.net
Thu Aug 17 13:10:32 EDT 2006


Adjust your global/scrips to how you want them ...
Roy

Martyn Routley wrote:
> Hi
> Am I being dense....(Answers on a postcard to...)
>
> I have installed 3.6.0 from FreeBSD ports and it works. Yay!
>
> By default, when a message is sent to rt, a response is sent to the requestor and to the support users to alert them. Once the
> ticket has been taken by a user, the emails seem to go to everybody except the owner.
>
> My question is this.
> Is it possible to have the messages sent only to the ticket owner and not everyone?
>
>
> Martyn 
>
>
>
> -----------------------------------------------------------------------------
> This message has been scanned for viruses and
> dangerous content by the http://www.invictawiz.com
> MailScanner, and is believed to be clean.
> -----------------------------------------------------------------------------
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
> Buy a copy at http://rtbook.bestpractical.com
>
>   




More information about the rt-users mailing list