[rt-users] 3.6.1 Upgrade issue, requestor search fails

Torsten Brumm torsten.brumm at kuehne-nagel.com
Mon Aug 21 10:45:14 EDT 2006


Yes, me too since migration :-(

Mit freundlichen Gruessen / With kindest regards

Torsten Brumm

Kuehne + Nagel
Ferdinand Strasse 29-33
20095 Hamburg
Germany

Tel: +49 40 329 15 199
Fax: +49 40 329 15 500
Www: www.kuehne-nagel.com
  

> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com 
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf 
> Of Shawn Plummer
> Sent: Monday, August 21, 2006 4:37 PM
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] 3.6.1 Upgrade issue, requestor search fails
> 
> Hello everyone,
> 
> I upgraded to 3.6.1 over the week-end, and it solved my 
> multiple login issue. Thank you very much for that!
> 
> However a new issue has cropped up, when creating a new 
> search, if I add Requestor.EmailAddress LIKE 'plummer' as a 
> search criteria it returns with "Unknown field: 
> Requestor.EmailAddress" when I try to add any other criteria. 
> If I do add and search when I add that criteria it searches, 
> but editing that search returns the same error.  
> I can't edit the search once I add anything from the 
> Requestor.something Owner.something etc. options, it just 
> keep returning that error.
> 
> Does anyone have a suggestion on what to look at? I already 
> upgraded DBD::Oracle to 1.18a and DBIx::SearchBuilder.
> 
> I am running RT3.6.1, with an Oracle database and fastcgi 
> under Apache 2.
> 
> ~~~~~~~~~~~~~
> Shawn Plummer
> Systems Manager
> CIT SUNY Geneseo
> "The mind can make substance, and people planets of its own 
> with beings brighter than have been, and give a breath to 
> forms which can outlive all flesh." -Lord Byron
> 
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