[rt-users] Problems after upgrade 3.4.4 --> 3.6.0

[Drew Barnes]

Your local customizations broke the new aspects of 3.6.x

I would pull out your local/html directory and re-write all the 
elements/callbacks you need.

Oriol Bardes wrote:
> Hi,
>
> Our RT installation is experiencing some problems after upgrading from 3.4.4to
> 3.6.0.
>
> The upgrade process concluded aparently with no errors, but when I access RT
> through the web interface I can see:
>
>
>
> "Predefined search My Tickets not found "
>
> In addition, the web interface seems not to be showing properly. Logo, search box, "New Ticket in" button ... are displayed in the same column:
>   
>
>
>       	  	  	|
>
>
>        
>
>           o Home <https://www.icfo.es/rt/>
>           o · Simple Search <https://www.icfo.es/rt/Search/Simple.html>
>           o · Tickets <https://www.icfo.es/rt/Search/Build.html>
>           o · RTFM <https://www.icfo.es/rt/RTFM/index.html>
>           o · Tools <https://www.icfo.es/rt/Tools/index.html>
>           o · Configuration <https://www.icfo.es/rt/Admin/>
>           o · Approval <https://www.icfo.es/rt/Approvals/>
>
>
>         Create a new ticket
>
>              
>           o Show basics
>             <https://www.icfo.es/rt/Ticket/Create.html?Queue=7#basics>
>           o · Show details
>             <https://www.icfo.es/rt/Ticket/Create.html?Queue=7#details>
>
>
> Any suggestion will be highly appreciated.
>
> Thanks!
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-- 
Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati