[rt-users] Weird behaviour in RT. Please help !!!

[Dario Luis Coneglian Oliveros]

I realized the patch was submitted to rt-devel list. That's why I was 
not aware of it.
Anyway I downloaded the patch from SVNWeb and looks good now.
For those of you whom want to apply this patch, go to
http://svn.bestpractical.com/cgi-bin/index.cgi/bps/view/rt/branches/3.6-RELEASE/etc/initialdata
and download it.
Regards,
Dário

Dario Luis Coneglian Oliveros wrote:

> Where can I find it ?
> I cheked the latest changes in wiki, but could not find any patch :-(
> Thanks
> Jesse Vincent wrote:
>
>>On Tue, Aug 22, 2006 at 03:42:19PM -0300, Dario Luis Coneglian Oliveros wrote:
>>  
>>
>>>Consider you have a fresh installation of RT (3.6.0 or 3.6.1) with the 
>>>following configuration:
>>>    
>>>
>>See the patch Jim Meyer sent this morning.
>>
>>
>>
>>
>>  
>>
>>>RT_SiteConfig.pm
>>>------------------------
>>>Set($WebBaseURL , "http://<hostname>:$WebPort");
>>>Set($WebPath , "/rt/demo");
>>>
>>>rt.conf (apache configuration file)
>>>-------------------------------------------
>>>AddHandler fastcgi-script fcgi
>>>FastCgiServer /l/disk0/tools/rt/demo/bin/mason_handler.fcgi 
>>>-idle-timeout 120 -processes 3
>>>ScriptAlias /rt/demo/ /l/disk0/tools/rt/demo/bin/mason_handler.fcgi/
>>>
>>>Here are the steps to reproduce the problem:
>>>
>>>1) Log in as root
>>>2) Create a ticket in "Quick ticket creation" as root
>>>3) Create a ticket in "Quick ticket creation" as nobody
>>>4) Click on the first ticket (description, not id) at "10 highest 
>>>priority tickets I own" window
>>>5) Click on the second ticket (description, not id) at "10 newest 
>>>unowned tickets" window
>>>In this scenario, step 4 will fail and step 5 will succeed.
>>>If you look at page source, you will see that there's a difference 
>>>between the content (href) of both tables.
>>>First one generates an invalid URL 
>>>(http://<hostname>/Ticket/Display.html?id=1) and second one a valid URL: 
>>>http://<hostname>/rt/demo/Ticket/Display.html?id=2
>>>Please note $WebPath (/rt/demo) is not appended to the first URL.
>>>
>>>Any help will be very very appreciated !!!
>>>Dário
>>>
>>>
>>>  
>>>
>>>     
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>>>
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>>>
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>>>
>>>    
>>>
>>  
>>
>
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