[rt-users] help! RT::Action::NotifyGroup help!

[Ruslan Zakirov]

Now open RT WebUI and create scrip:

condition: on correspondence
action: systems <- it should be available after you've created it with script
template: correspondence
stage: transaction create

You don't have to write any bit of code.


On 8/24/06, Jason Marshall <jasonm at kelman.com> wrote:
> > Most probably you want to add a group instead of users, so you would
> > be able to add users to the group from RT UI and scrip action will
> > pick up new members automatically.
>
> Thanks Ruslan, that sounds very sensible.
>
> I have run the -admin tool, and created a notifygroup entity called
> "Systems" which a group named 'Systems'.
>
> # /usr/local/rt-3.4.5/local/sbin/rt-notify-group-admin --list
> Name: Systems
> Module: NotifyGroup
> Members:
>          Group   => Systems
>
> Now, I still appear to have issues with my syntax.
>
> after the "use RT::Action::Notify;" line, I have just one more line in the
> cleanup section:
>
> $RT::Action::NotifyGroup->SetRecipients('Systems');
>
> which gives this error:
>
> [Thu Aug 24 17:11:55 2006] [error]: Scrip 15 Commit failed: Can't call
> method "SetRecipients" on an undefined value at (eval 858) line 2.
>
> I once again offer the excuse of not being a perl programmer, sorry...
>
> ---
> Jason Marshall, Unix Geek, Kelman Technologies, Inc., Calgary, AB, Canada.
>
>    From a Sun Microsystems bug report (#4102680):
>      "Workaround: don't pound on the mouse like a wild monkey."
>
>    "I have great faith in fools:
>       Self confidence my friends call it."  -Edgar Allan Poe
>
>


-- 
Best regards, Ruslan.