[rt-users] RT 3.6 performance problems

[Theo Kramer]

On Fri, 2006-08-25 at 13:56 +0200, Theo Kramer wrote:
> On Thu, 2006-08-24 at 11:56 -0400, Jesse Vincent wrote:
> 
> > Send this to the list:
> > 
> > SELECT * FROM ACL WHERE RightName = 'OwnTicket';
> > 
> 
> Attached

So again I went through my system with a toothpick and removed all
instances of groups and queues have OwnTicket. Now there is not one
entry visible where OwnTicket is set that I can see via the http
interface. 

However, the result of the above query still shows entries and the
problem remains. Every new ticket from a different destination
increments the user count with OwnTicket...
-- 
Regards
Theo
-------------- next part --------------
+-----+---------------+-------------+-----------+------------+----------+-------------+---------------+
| id  | PrincipalType | PrincipalId | RightName | ObjectType | ObjectId | DelegatedBy | DelegatedFrom |
+-----+---------------+-------------+-----------+------------+----------+-------------+---------------+
| 218 | Group         |       46741 | OwnTicket | RT::Queue  |       11 |           0 |             0 |
| 123 | Group         |           3 | OwnTicket | RT::Queue  |       13 |           0 |             0 |
| 137 | Group         |       56299 | OwnTicket | RT::Queue  |       13 |           0 |             0 |
| 147 | Group         |       56299 | OwnTicket | RT::Queue  |       14 |           0 |             0 |
|   2 | Group         |          11 | OwnTicket | RT::System |        1 |           0 |             0 |
+-----+---------------+-------------+-----------+------------+----------+-------------+---------------+