[rt-users] Shredder User plugin mangling tickets?

[Mathew Snyder]

Jesse Vincent wrote:
> 
>> plugin.  For the most part, this has been a successful operation.  However, due
>> to the number of legitimate users, picking out the spam users is not a perfect
>> science and I've inadvertently removed legitimate users.
>>
>> This has resulted in a ticket getting mangled...I think.  I'm not sure why it
>> would cause the transactions to get messed up or even if it has.  But this is
>> the output generated on the latest ticket to suffer the problem:
> 
> You've removed the user a transaction referred to. RT can't find
> something that's...well, never supposed to be removed. So it's
> exploding.
> 

Ok, so I guess my average is actually pretty good considering this has only
happened twice out of the 8500 users I've removed.  At least, that's all we've
seen  :)

I assume there is no recovering?

Mathew