[rt-users] Calendar view of tickets?

Torsten Brumm torsten.brumm at googlemail.com
Wed Dec 6 10:18:29 EST 2006


Hi Jim,

OK, now it works. But it renders only a calender, nothing else....i have
changed the SelectCalendar.html Values from your ACS Queues to the ones i
have but nothing happens...how does your result looks like???

Torsten

2006/12/6, Jim Brandt <cbrandt at buffalo.edu>:
>
> Torsten,
>
> I used the following modules that you'll need to install from CPAN:
>
> * HTML::CalendarMonth (I think this has some dependencies like
> HTML::Element, etc. Just follow them and install all dependencies.)
>
> * Date::Calc
>
> Also, I should mention I got this working on 3.6.1. I think it could
> work in 3.4.5, but the Tools menu is different so you'd need to make
> some changes.
>
> Let me know if I left anything else out.
>
> Jim
>
>
> Torsten Brumm wrote:
> > Hi Jim,
> >
> > sounds good to me a Calendar per Queue base, tried yours but got the
> > following error:
> >
> > Error during compilation of
> /opt/rt36/local/html/Tools/Calendar/Calendar:
> > Can't locate HTML/CalendarMonth.pm in @INC (@INC contains:
> > /opt/rt36/local/lib /opt/rt36/lib
> > /usr/lib/perl5/site_perl/5.8.6/i386-linux-thread-multi
> > /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi
> > /usr/lib/perl5/site_perl/5.8.4/i386-linux-thread-multi
> > /usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi
> > /usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5
> > /usr/lib/perl5/site_perl/5.8.4 /usr/lib/perl5/site_perl/5.8.3
> > /usr/lib/perl5/site_perl
> > /usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi
> > /usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi
> > /usr/lib/perl5/vendor_perl/5.8.4/i386-linux-thread-multi
> > /usr/lib/perl5/vendor_perl/5.8.3/i386-linux-thread-multi
> > /usr/lib/perl5/vendor_perl/5.8.6 /usr/lib/perl5/vendor_perl/5.8.5
> > /usr/lib/perl5/vendor_perl/5.8.4 /usr/lib/perl5/vendor_perl/5.8.3
> > /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.6/i386-linux-thread-multi
> > /usr/lib/perl5/5.8.6 .) at /opt/rt36/local/html/Tools/Calendar/Calendar
> > line 9, <GEN35> line 40.
> > BEGIN failed--compilation aborted at
> > /opt/rt36/local/html/Tools/Calendar/Calendar line 9, <GEN35> line 40.
> >
> >
> > I think there are some missing files?!?
> >
> > Thanks
> >
> > Torsten
> >
> > 2006/12/5, Jim Brandt <cbrandt at buffalo.edu <mailto:cbrandt at buffalo.edu
> >>:
> >
> >     Mark,
> >
> >     I have a rough prototype of something like this working on our dev
> >     machine. In my case, I was playing around with creating a
> maintenance
> >     calendar that would allow us to track system changes in RT. My
> thought
> >     was to have a few designated queues set up as the maintenance
> queues.
> >     You'll see these hard-coded in the example. My thought was to make
> them
> >     a config option eventually.
> >
> >     I installed the attached code under /opt/rt3/share/html/Tools so my
> >     Tools page has a menu with Offline, Reports, and Calendar.
> >
> >     It's a bit ugly, but it works. Hope it helps.
> >
> >     Jim
> >
> >     Roedel, Mark wrote:
> >      > It occurred to me last night that it'd be useful sometimes to
> have a
> >      > calendar display with ticket on it according to their due
> >     dates.  Before
> >      > I start hacking on something myself, is that something that
> anybody's
> >      > already attempted?
> >      >
> >      > --
> >      > Mark Roedel
> >      > Senior Programmer / Analyst
> >      > LeTourneau University
> >      > Longview, Texas  USA
> >      > _______________________________________________
> >      > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> >      >
> >      > Community help: http://wiki.bestpractical.com
> >      > Commercial support: sales at bestpractical.com
> >     <mailto:sales at bestpractical.com>
> >      >
> >      >
> >      > Discover RT's hidden secrets with RT Essentials from O'Reilly
> Media.
> >      > Buy a copy at http://rtbook.bestpractical.com
> >
> >     --
> >     Jim Brandt
> >     Administrative Computing Services
> >     University at Buffalo
> >
> >
> >
> >
> >     _______________________________________________
> >     http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> >
> >     Community help: http://wiki.bestpractical.com
> >     Commercial support: sales at bestpractical.com
> >     <mailto:sales at bestpractical.com>
> >
> >
> >     Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> >     Buy a copy at http://rtbook.bestpractical.com
> >
> >
> >
> >
> >
> > --
> > MFG
> >
> > Torsten Brumm
> >
> > http://www.torsten-brumm.de
>
> --
> Jim Brandt
> Administrative Computing Services
> University at Buffalo
>
>
>


-- 
MFG

Torsten Brumm

http://www.torsten-brumm.de
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