[rt-users] Removing garbage from mail replies

[[Mailclub] - Laurent Bauer]

	Hello,


I searched the wiki and mailing list archives, but couldn't find a 
solution to do that :

- when RT sends an e-mail, add a line like "[Reply below this line]"
- when a user replies to the mail, only log the text added below

That way, the recipient keeps getting a normal e-mail (with quote), 
while RT only logs the last response (without quote) on its interface.

Example : User creates a ticket, Admin fixes it and sends an e-mail :

	=====
	User wrote :
	> Subject : any bug
	>
	> I have a problem with ...
	> Please fix

	[Reply below]

	Ok, fixed
	=====

RT History would show :

	=====
	User : Ticket created

	I have a problem with ...
	Please fix
	=====
	Admin : E-mail

	Ok, fixed
	=====
	Admin : Ticket closed

Instead of :

	=====
	User : Ticket created

	I have a problem with ...
	Please fix
	=====
	Admin : E-mail

	User wrote :
	> Subject : any bug
	>
	> I have a problem with ...
	> Please fix

	[Reply below]

	Ok, fixed


Hope I made it clear, since I use a French GUI and guessed the english 
labels

Thanks for helping.

	Laurent