[rt-users] Can't view newly created ticket

[Winn Johnston]

This just started happening, no changes were made to
the system. 

mysql v 4.01
apache2

Is there something i can check in the ACL table?

<snip from rt.log>
Wed Dec  6 23:36:03 2006] [info]:
<rt-3.4.5-28212-1165448162-999.6421-2-0 at dnc.org>
#6421/28782 - Scrip 2 
(/opt/rt3/lib/RT/Action/SendEmail.pm:237)
[Wed Dec  6 23:36:03 2006] [warning]: DBD::mysql::st
execute failed: MySQL server has gone away at
/usr/local/lib/perl5/site_perl/5.8.3/DBIx/SearchBuilder/Handle.pm
li
ne 492. (/opt/rt3/lib/RT.pm:287)
[Wed Dec  6 23:36:03 2006] [warning]:
RT::Handle=HASH(0x96f8200) couldn't execute the query
'INSERT INTO Transactions (OldReference, Type, Field,
OldValue, NewReferenc
e, NewValue, Creator, ObjectId, ReferenceType,
Created, Data, ObjectType) VALUES (?, ?, ?, ?, ?, ?,
?, ?, ?, ?, ?, ?)' at
/usr/local/lib/perl5/site_perl/5.8.3/DBIx/Sea
rchBuilder/Handle.pm line 505
       
DBIx::SearchBuilder::Handle::SimpleQuery('RT::Handle=HASH(0x96f8200)','INSERT
INTO Transactions (OldReference, Type, Field,
OldValue...','undef','EmailRecord',
'undef','undef','undef','undef',1,...) called at
/usr/local/lib/perl5/site_perl/5.8.3/DBIx/SearchBuilder/Handle.pm
line 365
       
DBIx::SearchBuilder::Handle::Insert('RT::Handle=HASH(0x96f8200)','Transactions','OldReference','undef','Type','EmailRecord','Field','undef','OldValue',...)
cal
led at
/usr/local/lib/perl5/site_perl/5.8.3/DBIx/SearchBuilder/Handle/mysql.pm
line 39
       
DBIx::SearchBuilder::Handle::mysql::Insert('RT::Handle=HASH(0x96f8200)','Transactions','OldReference','undef','Type','EmailRecord','Field','undef','OldValue',.
..) called at
/usr/local/lib/perl5/site_perl/5.8.3/DBIx/SearchBuilder/Record.pm
line 1291
       
DBIx::SearchBuilder::Record::Create('RT::Transaction=HASH(0xa484984)','OldReference','undef','Field','undef','Type','EmailRecord','OldValue','undef',...)
calle
d at /opt/rt3/lib/RT/Record.pm line 300
</snip from rt.log>


Thanks
Winn Johnston


 
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