[rt-users] The return of "Use of uninitialized value in substitution (s///) at /usr/local/rt3/lib/RT/Interface/Web.pm line 617"

Christopher P. Gilmore c-gilmore at northwestern.edu
Fri Dec 15 16:02:02 EST 2006


I've got a brand new install of RT 3.6.1 installed on a FreeBSD 6.1
(p11) box via ports.  Everything is mostly working.

When any user goes into ticket management and selects Comment, Reply, or
Resolve, an error is logged:

Comment/Reply:
Dec 15 14:12:02 mail RT: Use of uninitialized value in substitution
(s///) at /usr/local/rt3/lib/RT/Interface/Web.pm line 617.
(/usr/local/rt3/lib/RT/Interface/Web.pm:617)

Resolve:
Dec 15 14:12:35 mail RT: Use of uninitialized value in substitution
(s///) at /usr/local/rt3/lib/RT/Interface/Web.pm line 617, <DATA> line
1662. (/usr/local/rt3/lib/RT/Interface/Web.pm:617)

I don't see anything broken.  Comments, replies, resolving tickets...
all work.  I can stop the flood of error messages by setting the log
level up to critical, but this obviously isn't a good long term solution.

I saw the problems from a few months ago with CGI.pm, but I'm both
running the current version (3.25) and am not having the same symptoms.

Version info:
RT 3.6.1
perl 5.8.8
DBIx::SearchBuilder v1.45
apache 2.2.3
mod_perl2 2.0.3
mysql 4.1.21

rt-test-dependencies -v can be summed up as "Everything was found."

Thanks in advance for any help.

-- 
Christopher Gilmore
Systems Administrator, McCormick Administration



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