[rt-users] Using different Templates depending on Ticket attributes

[Rolf Schaufelberger]

Hi, 
what's the recommended way to use different Templates for the same action (and 
same queue) depending for instance to the subject of the Ticket ?
I want to send different answers in my Autoreply mail. 
Currently I have implemented it by using  perl code in my (queue specific) 
template (Solution I).
Another way would be, to have two scrips with the same conditions , different 
prep. code and using two templates (II) 
or changing the templates name within my scrip action (how? ) (III) .

Another usage for this requirement would be to have templates in different 
languages an switching  the language by using a custom field.

Which solution is the best to this ?

Rolf Schaufelberger