[rt-users] Auto Reply not sending

[Vivek Khera]

anything in the mail logs?

are the autoreplies configured per-queue or globally?

On Dec 18, 2006, at 11:30 AM, Richard Ellis wrote:

> When an email is received, the ticket is parsed correctly, custom  
> fields are created and filled, ticket is put in the right queue  
> etc, but the email to the requestor and to the Admin CC's to notify  
> of arrival are not being sent. After that, everything works fine.
>
> This only affects a few queues, some of which have been working for  
> ages. I have compared the config to queues that are working and  
> they are identical, even down to the same template files and scrip  
> names.

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