[rt-users] Problems upgrading RTFM to 2.2.0RC4

Jesse Vincent jesse at bestpractical.com
Wed Dec 20 02:33:35 EST 2006


The readme mentions a special post-2.0 upgrade script. Did the output from that look ok?

------- Original message -------
From: Bill Davis <daviswj at comcast.net>
Sent: 12/19,  22:49

> Thanks Bob ....,
> 
> Yes I did, ... but it has no effect because there are now no custom fields listed under Config->RTFM->Custom Fields->
> 
> ... the drop-down list is empty.
> 
> Bill Davis
> 
> Bob Goldstein wrote: 
> I'm stuck, can't seem to go forward to 2.2.RC4, can't seem to go back to
> where I was, even though I suspect my articles are still in the database
> somewhere ...
> 
> Still hoping somebody (with more knowledge of RTFM & RT than me) can
> help ...
> 
>     
> 
> 
>     Did you try this?
>   
> 
> Login the RT web interface->
> Config->RTFM->Custom Fields-><CUSTOM FIELD NAME>->Apply-> Select the classes
> the customfield will apply to (the common is to select all) and then click S
>       
> 
> end
>     
> 
> 
>     bobg
> 
>   
> 




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