[rt-users] Using custom conditions with custom fields

[Rick Russell]

Tim Wilson wrote:
> Thanks for the help. That makes sense to me except for one thing. I'm
> not sure where the $my_id comes from. 

It's the numerical ID of the custom field. As a superuser, go to 
Configuration, Custom Fields and open the Foo custom field. Then look at 
the URL in your web browser:

   https://rt.example.com/Admin/CustomFields/Modify.html?id=NN

NN is the ID number of the custom field.

Rick R.