[rt-users] Order of actions on ticket

[Odhiambo Washington]

* On 23/12/06 18:40 +0100, Ing. Tomas Valenta wrote:
| 
| Hello there,
| 
| when I add comment or corespondence to ticket AND change the owner, the message
| is recorded first and then the owner changed. This is problem. I have a scrip
| that sends any new entry to owner so I need the owner change to come first.
| Now I first have to change owner in ticket properties and then add the message.
| 
| Could anyone help with this? I was unable to find solution in ML or hack it myself.

Why do you think RT should be able to read your mind? It follows the 
order of events, but cannot contemplate that order.


        cheers
       - wash 
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