[rt-users] SetStatus with rt-Crontoll

[Ruslan Zakirov]

On 2/15/06, Leon <rt at tux.datalink.co.za> wrote:
> I have used the SetPriority example from the Wiki and I am trying to
> resolve tickets after a couple of days, but when I try to SetStatus  in
> place of SetPriority, I get the following error:
>
> [Wed Feb 15 12:41:45 2006] [crit]: Failed to load module
> RT::Action::SetStatus. () at /opt/rt3/bin/rt-crontool line 163.
> (/opt/rt3/lib/RT.pm:295)
>
> I am trying to execute this:
> /opt/rt3/bin/rt-crontool \
>    --search RT::Search::ActiveTicketsInQueue  --search-arg onyxplus \
>    --condition RT::Condition::UntouchedInHours --condition-arg 0 \
>    --action RT::Action::SetStatus --action-arg resolved \
>    --verbose
>
> Any Ideas what could be wrong?
Yes, there is no SetStatus action in the RT.

>
> Regards
> leon
>
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--
Best regards, Ruslan.