[rt-users] 3.2.1 to 3.4.5 upgrade

JB Segal jb at smarterliving.com
Thu Feb 16 16:11:02 EST 2006


Quoth Alex Vandiver (alexmv at bestpractical.com):
> On Thu, 2006-02-16 at 15:25 -0500, JB Segal wrote:
> > [...snip...]
> > [root at braintree etc]# pwd
> > /usr/local/rt/etc
> > [root at braintree etc]# ls up*
> > ls: up*: No such file or directory
> > 
> > which will, sometime shortly, leave me with the same problem Alex was
> > replying to... a database without the correct Tables/Columns/Whatever.
> > 
> > I'll happily take any advice.
> 
> Sounds like your RT package is incomplete.  I suggest you download the
> official tarball for the release in question (or pull from svn) and look
> at the etc/upgrade/ directory therein.
>  - Alex

Ah. etc in $SRC_DIR, rather than etc in $RT_DIR.

That could be much clearer, as the previous instruction has you editing
$RT_DIR/etc/RT_SiteConfig.pm

("   Update etc/RT_SiteConfig.pm in your RT installation directory.
     You'll need to add any new values you need to change from the defaults 
     in etc/RT_Config.pm

     You may also need to update RT's database.  To find out, type:

       ls etc/upgrade
 . . .")

Thanks,
JB
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