[rt-users] Re: You don't have permission to access /rt on this server

zhou jian sunzhoujian at yahoo.com
Fri Feb 24 16:24:37 EST 2006


What type of user privilege should I use to install RT
in my local machine. I used root. Is this the reason
that I couldn't visit the content? If so, I can
reinstall the RT. Thanks in advance for your hints.

--- zhou jian <sunzhoujian at yahoo.com> wrote:

> I checked the log file of my httpd server.
> 
> [Fri Feb 24 14:51:20 2006] [error] [client
> 128.255.163.105] client denied by server
> configuration: /opt/rt3/share/html/index.html
> [Fri Feb 24 14:51:20 2006] [error] [client
> 128.255.163.105] client denied by server
> configuration: /opt/rt3/share/html/index.html
> [Fri Feb 24 14:51:20 2006] [error] [client
> 128.255.163.105] client denied by server
> configuration: /opt/rt3/share/html/index.html
> [Fri Feb 24 14:51:45 2006] [error] [client
> 128.255.163.105] client denied by server
> configuration: /opt/rt3/share/html/index.html
> [Fri Feb 24 14:53:54 2006] [error] [client
> 128.255.163.105] client denied by server
> configuration: /opt/rt3/share/html/index.html
> [Fri Feb 24 15:00:25 2006] [error] [client
> 128.255.163.105] client denied by server
> configuration: /opt/rt3/share/html/index.html
> 
> However, I strictly followed the instruction of RT
> Eessential. Any ideas?
> 
> --- zhou jian <sunzhoujian at yahoo.com> wrote:
> 
> > Hello, 
> > 
> > Finally I got RT installed. However, I couldn't
> > access
> > the /rt because of the permission problem. The
> > httpd.conf was configured as below. I followed the
> > instruction from RT Essential. And everything was
> > installed under root. What's wrong with this?
> > 
> > --Paul
> > 
> > 
> > <VirtualHost 128.255.163.105>
> > Alias /rt "/opt/rt3/share/html"
> > #Alias /rt "/usr/local/rt"
> >                                                   
>  
> >  
> >                          
> >                                                   
>  
> >  
> >                          
> > ServerName 128.255.163.105
> > DocumentRoot /opt/rt3/share/html
> > AddDefaultCharset UTF-8
> > PerlModule Apache::DBI
> > PerlRequire /opt/rt3/bin/webmux.pl
> >                                                   
>  
> >  
> >                          
> >                                                   
>  
> >  
> >                          
> > <Location /opt/rt3/share/html>
> >   SetHandler perl-script
> >   PerlHandler RT::Mason
> > </Location>
> > </VirtualHost>
> > 
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> 
> 
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