[rt-users] login problem

[Chaim Rieger]

do me a favor on your host via command line

mysql -u root -p
show databases;
use rt3;
show tables;

exit



send us the output.

thanx



zhou jian wrote:
> I took a brief look at the code of autohandler and
> have no clue yet. I still couldn't login with root,
> password  combination. It is my first time for
> installing RT.
> 
> 
> 
> 
>                                                       
>                                                       
>                              
> /////////////////////////////////////////////////////////
>     # If the user isn't privileged, they can only see
> SelfService
>     if ((! $session{'CurrentUser'}->Privileged) and
>         ($m->base_comp->path !~ '^(/+)SelfService/') )
> {
>         $m->comp('/SelfService/index.html');
>         $m->abort();
>     }
>     else {
>         $m->call_next(%ARGS);
>     }
> }
>                                                       
>                                                       
>                               
> # If we have no credentials
> else {
>     $m->comp('/Elements/Login', %ARGS);
>     $m->abort();
> }
> </%INIT>
> <& /Elements/Footer, %ARGS &>
> <%ARGS>
> $user => undef
> $pass => undef
> $menu => undef
> </%ARGS>
> 
> 
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