[rt-users] login problem

zhou jian sunzhoujian at yahoo.com
Mon Feb 27 20:10:24 EST 2006


I am away from my machine. However, I only made one
change to my siteconfig.pm. Just added the ipaddress
to the Set($WebBaseURL,"myipaddress"); I didn't even
configure the email right now.

--- Chaim Rieger <chaim.rieger at gmail.com> wrote:

> ok so you populated the database with info thats
> good
> now can you please post your Siteconfig.pm
> 
> 
> zhou jian wrote:
> > mysql> SHOW DATABASES
> >     -> ;
> > +--------------------+
> > | Database           |
> > +--------------------+
> > | information_schema |
> > | mysql              |
> > | rt3                |
> > | test               |
> > +--------------------+
> > 4 rows in set (0.05 sec)
> >  
> > mysql> DATABASE rt3;
> > ERROR 1064 (42000): You have an error in your SQL
> > syntax; check the manual that corresponds to your
> > MySQL server version for the right syntax to use
> near
> > 'DATABASE rt3' at line 1
> > mysql> use rt3
> > Database changed
> > mysql> show tables
> >     -> ;
> > +-------------------------+
> > | Tables_in_rt3           |
> > +-------------------------+
> > | ACL                     |
> > | Attachments             |
> > | Attributes              |
> > | CachedGroupMembers      |
> > | CustomFieldValues       |
> > | CustomFields            |
> > | GroupMembers            |
> > | Groups                  |
> > | Links                   |
> > | ObjectCustomFieldValues |
> > | ObjectCustomFields      |
> > | Principals              |
> > | Queues                  |
> > | ScripActions            |
> > | ScripConditions         |
> > | Scrips                  |
> > | Templates               |
> > | Tickets                 |
> > | Transactions            |
> > | Users                   |
> > | sessions                |
> > +-------------------------+
> > 21 rows in set (0.00 sec)
> > 
> > Here they are!
> > --- Chaim Rieger <chaim.rieger at gmail.com> wrote:
> > 
> >> do me a favor on your host via command line
> >>
> >> mysql -u root -p
> >> show databases;
> >> use rt3;
> >> show tables;
> >>
> >> exit
> >>
> >>
> >>
> >> send us the output.
> >>
> >> thanx
> >>
> >>
> >>
> >> zhou jian wrote:
> >>> I took a brief look at the code of autohandler
> and
> >>> have no clue yet. I still couldn't login with
> >> root,
> >>> password  combination. It is my first time for
> >>> installing RT.
> >>>
> >>>
> >>>
> >>>
> >>>                                                 
>  
> >>    
> >>>                                                 
>  
> >>    
> >>>                              
> >>>
> >
>
/////////////////////////////////////////////////////////
> >>>     # If the user isn't privileged, they can
> only
> >> see
> >>> SelfService
> >>>     if ((! $session{'CurrentUser'}->Privileged)
> >> and
> >>>         ($m->base_comp->path !~
> >> '^(/+)SelfService/') )
> >>> {
> >>>         $m->comp('/SelfService/index.html');
> >>>         $m->abort();
> >>>     }
> >>>     else {
> >>>         $m->call_next(%ARGS);
> >>>     }
> >>> }
> >>>                                                 
>  
> >>    
> >>>                                                 
>  
> >>    
> >>>                               
> >>> # If we have no credentials
> >>> else {
> >>>     $m->comp('/Elements/Login', %ARGS);
> >>>     $m->abort();
> >>> }
> >>> </%INIT>
> >>> <& /Elements/Footer, %ARGS &>
> >>> <%ARGS>
> >>> $user => undef
> >>> $pass => undef
> >>> $menu => undef
> >>> </%ARGS>
> >>>
> >>>
> >>>
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> >>>
> >
>
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> >> http://wiki.bestpractical.com
> >>> Download a free sample chapter of RT Essentials
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> >>
> > 
> > 
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> > Tired of spam?  Yahoo! Mail has the best spam
> protection around 
> > http://mail.yahoo.com 
> > 
> 
> 


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