[rt-users] Error in script

Stephen Turner sturner at MIT.EDU
Tue Jan 10 09:46:12 EST 2006


At Tuesday 1/10/2006 09:07 AM, Stewart Tranter wrote:
>Hello,
>
>I have written a script which takes values from a web page and uses the 
>CLI to submit a ticket.  I get the follwoing error in the apacher error 
>log when i try to run it:
>
>[Tue Jan 10 12:03:00 2006] [error] [client 131.231.82.229] Can't locate 
>/opt/rt3/etc/RT_SiteConfig.pm in @INC (@INC contains: /opt/rt3/etc 
>/opt/rt3/lib
>
>My questions are:
>
>1)  How can I fix this error?
>2)  What is calling RT_SiteConfig and why?

I believe RT::LoadConfig(); reads the config file. Do you have read 
permissions on the config files in /opt/rt3/etc?

Steve




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