[rt-users] RE: Help with query and display

[Mahoney, Tim]

Are you trying to display the owner in your results?  Just trying to
clarify.  Also, where in the code are you pulling the Owner field?  I
couldn't find it. 


Thanks,
Tim
972-980-4991

-----Original Message-----
From: Dave Kettmann [mailto:dkettmann at netlogic.net] 
Sent: Thursday, January 12, 2006 9:37 AM
To: Dave Kettmann; rt-users at lists.bestpractical.com
Subject: [rt-users] RE: Help with query and display

Anyone? .. Bueller? .. This should be a simple fix I would think?

Dave

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Dave Kettmann
Sent: Wednesday, January 11, 2006 11:19 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Help with query and display

Hi all,

I'm trying to get a custom query to display on the main page of RT. Here is
the contents of the file ...

--<code>--

<&|/Elements/TitleBox,
        title => loc('Pending Service Calls'),
        title_href => "Search/Results.html".$QueryString &> <&
/Elements/TicketList,
        Format => "'<a
href=\"$RT::WebPath/Ticket/Display.html?id=__id__\">__id__</a>/TITLE:#',
'<a
href=\"$RT::WebPath/Ticket/Display.html?id=__id__\">__Subject__</a>/TITL
E:Subject',  __ExtendedStatus__, __DueRelative__, __Owner__",

        Query => $Query,
        OrderBy => 'id',
        Order => 'ASC',
        ShowNavigation => 0
        &>
</&>
<%init>

my $Query = " Status = 'service' ";

my $QueryString = '?' . $m->comp('/Elements/QueryString',
            Query => $Query,
            Order => 'ASC',
            OrderBy => 'id') if ($Query);

</%init>

--</code>--

All of the data displays except the Owner. I think I am just not referencing
it by the right name. Any help is greatly appreciated...

Also, is there anywhere that I can find all of the possibilities for fields
in a custom search?

Thanks,

Dave Kettmann
NetLogic
314-266-4000



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_______________________________________________
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Be sure to check out the RT Wiki at http://wiki.bestpractical.com

Download a free sample chapter of RT Essentials from O'Reilly Media at
http://rtbook.bestpractical.com

WE'RE COMING TO YOUR TOWN SOON - RT Training in Amsterdam, Boston and San
Francisco - Find out more at http://bestpractical.com/services/training.html