[rt-users] conditional sending of emails when creating requests

Roman Steven romansteve at gmail.com
Fri Jan 13 07:36:56 EST 2006


Hi,

Upon creating a ticket, is it possible to email requests to clients only if
the wish to receive them and not all the time?  I've seached some of the
archives, but was not able to find what I was looking for.

Thanks in advance,
Roman Steve
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20060113/67478871/attachment.htm>


More information about the rt-users mailing list