[rt-users] Feature Request: Split Ticket

Nathan Oyler noyler at khimetrics.com
Wed Jan 18 10:07:24 EST 2006


> The author mentions that whilst RT helpfully allows us to merge
tickets,
> it is not possible to split a ticket into two. That's true: and it is
> annoying. My various clients/managers have problems inserting one
ticket
> per issue, but for some bizzare reason seem to think two to ten items
in a
> ticket is helpful ('be grateful we're using RT at all' is the
implication:
> one woman actually started handing me sticky notes and called them
> 'tickets'...)
> 
> Anyway, is this something others find?

http://lists.bestpractical.com/pipermail/rt-users/2005-February/028697.h
tml



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