[rt-users] Shredder error - 404 FnF

Stewart Tranter S.G.Tranter at lboro.ac.uk
Fri Jan 27 10:44:08 EST 2006


Hi, I've just installed the shredder and the tool seems to work from the 
CLI, but in the Web GUI I get a 404 File Not Found error when I go to do 
the search - I can fill out all the stuff on what I want to search on 
though.

It is saying in the apache error log that:

[Fri Jan 27 14:56:45 2006] [error] [Mason] File does not exist: 
/opt/rt3/share/html/Admin/Tools/Shredder/Shredder

This is totally correct, /opt/rt3/share/html/Admin/Tools/Shredder exists 
but underneath there's the following directory structure:

[root at gilo Shredder]# ll
total 12
-r--r--r--  1 root bin  338 Sep 26 23:23 autohandler
drwxr-xr-x  4 root bin 4096 Jan 27 12:03 Elements
-r--r--r--  1 root bin 3089 Jan 18 13:35 index.html

and not the expected "Shredder".  What's gone wrong?

I am running RT 3.5.5 on FC4.

Stewart
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Stewart Tranter
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Loughborough University

E:  s.g.tranter at lboro.ac.uk
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