[rt-users] changing status via e-mail

Duncan Morgan dmorgan at gmi-mr.com
Tue Jan 31 23:19:52 EST 2006


Hello,

Can someone tell me how to change the status of an RT ticket (i.e. -
new,open,resolved etc..) via e-mail or point me in the right direction in
the manuals? I have been unable to find anything.

Thanks,
D






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