[rt-users] RT upgrade problem ver 3.2.1. to 3.4.5

himira ratnatilake hratnatilake at openworld.org
Tue Jul 4 00:58:47 EDT 2006


I have tried to upgrade rt from 3.2.1 to 3.4.5 in a gentoo system. I
didn't change anything on the database. When I try to import the
previous db it gives so many errors. 
Then I remove the db and directly import the db. Then rt doesn't work 
correctly it gives error like  
-----------------------------------------------------------------------
DBD::Pg::st execute failed: ERROR:  permission denied for relation users
RT::Handle=HASH(0x9111ba8) couldn't execute the query 'SELECT  * FROM
Users WHERE LOWER(Name) = LOWER(?)'
at /usr/lib/perl5/vendor_perl/5.8.6/DBIx/SearchBuilder/Handle.pm line
506

DBIx::SearchBuilder::Handle::SimpleQuery('RT::Handle=HASH(0x9111ba8)',
'SELECT  * FROM Users WHERE LOWER(Name) = LOWER(?)', 'RT_System') called
at /usr/lib/perl5/vendor_perl/5.8.6/DBIx/SearchBuilder/Record.pm line
1218

DBIx::SearchBuilder::Record::_LoadFromSQL('RT::CurrentUser=HASH(0x9743bf4)', 'SELECT  * FROM Users WHERE LOWER(Name) = LOWER(?)', 'RT_System') called at /usr/lib/perl5/vendor_perl/5.8.6/DBIx/SearchBuilder/Record.pm line 1133

DBIx::SearchBuilder::Record::LoadByCols('RT::CurrentUser=HASH(0x9743bf4)', 'LOWER(Name)', 'HASH(0x9189818)') called at /usr/lib/perl5/vendor_perl/5.8.6/DBIx/SearchBuilder/Record/Cachable.pm line 137

DBIx::SearchBuilder::Record::Cachable::LoadByCols('RT::CurrentUser=HASH(0x9743bf4)', 'LOWER(Name)', 'HASH(0x9189818)') called at //usr/share/webapps/rt/3.4.5/hostroot/rt-3.4.5/lib/RT/Record.pm line 392
        RT::Record::LoadByCols('RT::CurrentUser=HASH(0x9743bf4)',
'Name', 'RT_System') called
at /usr/lib/perl5/vendor_perl/5.8.6/DBIx/SearchBuilder/Record.pm line
1078

DBIx::SearchBuilder::Record::LoadByCol('RT::CurrentUser=HASH(0x9743bf4)', 'Name', 'RT_System') called at //usr/share/webapps/rt/3.4.5/hostroot/rt-3.4.5/lib/RT/CurrentUser.pm line 254
        RT::CurrentUser::LoadByName('RT::CurrentUser=HASH(0x9743bf4)',
'RT_System') called
at //usr/share/webapps/rt/3.4.5/hostroot/rt-3.4.5/lib/RT.pm line 153
        RT::Init() called
at /var/www/localhost/rt/rt-3.4.5/bin/webmux.pl line 119
        RT::Mason::handler('Apache2::RequestRec=SCALAR(0x9111698)')
called at -e line 0
        eval {...} called at -e line 0
DBD::Pg::st execute failed: ERROR:  permission denied for relation users
RT::Handle=HASH(0x9111ba8) couldn't execute the query 'SELECT  * FROM
Users WHERE LOWER(Name) = LOWER(?)'
at /usr/lib/perl5/vendor_perl/5.8.6/DBIx/SearchBuilder/Handle.pm line
506

DBIx::SearchBuilder::Handle::SimpleQuery('RT::Handle=HASH(0x9111ba8)',
'SELECT  * FROM Users WHERE LOWER(Name) = LOWER(?)', 'Nobody') called
at /usr/lib/perl5/vendor_perl/5.8.6/DBIx/SearchBuilder/Record.pm line
1218

DBIx::SearchBuilder::Record::_LoadFromSQL('RT::CurrentUser=HASH(0x97540b8)', 'SELECT  * FROM Users WHERE LOWER(Name) = LOWER(?)', 'Nobody') called at /usr/lib/perl5/vendor_perl/5.8.6/DBIx/SearchBuilder/Record.pm line 1133

DBIx::SearchBuilder::Record::LoadByCols('RT::CurrentUser=HASH(0x97540b8)', 'LOWER(Name)', 'HASH(0x97547f0)') called at /usr/lib/perl5/vendor_perl/5.8.6/DBIx/SearchBuilder/Record/Cachable.pm line 137

DBIx::SearchBuilder::Record::Cachable::LoadByCols('RT::CurrentUser=HASH(0x97540b8)', 'LOWER(Name)', 'HASH(0x97547f0)') called at //usr/share/webapps/rt/3.4.5/hostroot/rt-3.4.5/lib/RT/Record.pm line 392
        RT::Record::LoadByCols('RT::CurrentUser=HASH(0x97540b8)',
'Name', 'Nobody') called
at /usr/lib/perl5/vendor_perl/5.8.6/DBIx/SearchBuilder/Record.pm line
1078

DBIx::SearchBuilder::Record::LoadByCol('RT::CurrentUser=HASH(0x97540b8)', 'Name', 'Nobody') called at //usr/share/webapps/rt/3.4.5/hostroot/rt-3.4.5/lib/RT/CurrentUser.pm line 254
        RT::CurrentUser::LoadByName('RT::CurrentUser=HASH(0x97540b8)',
'Nobody') called
at //usr/share/webapps/rt/3.4.5/hostroot/rt-3.4.5/lib/RT.pm line 157
        RT::Init() called
at /var/www/localhost/rt/rt-3.4.5/bin/webmux.pl line 119
        RT::Mason::handler('Apache2::RequestRec=SCALAR(0x9111698)')
called at -e line 0
        eval {...} called at -e line 0

---------------------------------------------------------------------------

Do I need to change the scheme/db/parameter when upgrading.
How do I correctly migrate the db??

/himira. 





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