[rt-users] Unmerge tickets

Roy El-Hames rfh at pipex.net
Wed Jul 5 11:22:28 EDT 2006


Hi ;
Have anyone tried an unmerge function for tickets that have been merged 
..I am sure my users are not the only one that merge tickets they should 
n't have then call me to unmerge them ..
I 've started on the function but I am stuck with differentiating the 
requestors and AdminCC for each ticket that should be unmerged .. any 
pointers will be greatly appreciated.
the system is rt-3.6 on apache2 and mysql 5
Roy



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