[rt-users] Rights question

Stewart Tranter S.G.Tranter at lboro.ac.uk
Thu Jul 20 05:42:28 EDT 2006


Hello,

I have the odd situation in that I have a group (Group A) of privileged 
users who I need to give full read only access to, apart from the 
ability to reply to cases in which they are the requestor.

I need all unprivileged users to be able to reply to cases in which they 
are requestors.

I have a group of normal privileged users who have full write access to 
RT, these are in a separate group, Group B.

Is there a way of specifying that the unprivileged users and Group A can 
only reply to cases in which they are the requestor?

Thanks in advance,

Stewart
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Stewart Tranter
Computing Services
Loughborough University

E:  s.g.tranter at lboro.ac.uk
W:  http://www.lboro.ac.uk/computing/
T:  +44 (0) 1509 223719
F:  +44 (0) 1509 223989
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