[rt-users] CommandByMail RT Extension

Ruslan Zakirov ruslan.zakirov at gmail.com
Thu Jun 1 17:03:01 EDT 2006


Overview:
http://search.cpan.org/dist/RT-Extension-CommandByMail/lib/RT/Extension/CommandByMail.pm
Installation instructions:
http://search.cpan.org/dist/RT-Extension-CommandByMail/INSTALL
Supported commands:
http://search.cpan.org/dist/RT-Extension-CommandByMail/README

Sorry, I made an error in POD, custom field commands CF.{xxxx} without
C in curly brackets.

Also, note that 3.6 branch needs patching too as 3.4, I think patch
for 3.4.5 should work. Please, send me a note if you couldn't apply
patch to 3.6 I'll create new one.




On 6/2/06, Stephen Turner <sturner at mit.edu> wrote:
> At Thursday 6/1/2006 04:03 PM, Joe Auty wrote:
> >Hi,
> >
> >I was working with Jesse Vincent on this, but decided to contact the
> >list with this question since not only might I find an answer here,
> >but this answer might be useful to others too...
> >
> >I'd like to use this extension as a means of parsing out custom field
> >information sent to the queue address by a script. Extension can be
> >downloaded here:
> >
> >http://search.cpan.org/~jesse/RT-Extension-CommandByMail-0.02/lib/RT/
> >Extension/CommandByMail.pm
>
> In terms of functionality, how does this differ from Dirk Pape's
> scrip/template extension for filling in CFs from email?
> (http://wiki.bestpractical.com/index.cgi?Contributions ->
> ScripActions -> ExtractCustomFieldValues).
>
> Thanks,
> Steve
>
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-- 
Best regards, Ruslan.



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