[rt-users] How to add requestor name in Templates?

Kenneth Crocker KFCrocker at lbl.gov
Thu Jun 1 19:17:07 EDT 2006


Rick Russell wrote:
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> Tomasz Wlodek wrote:
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>   
>> But Now I would like to see requestors real name.  How do I do this?
>>
>> This must be a very simple, some line
>>
>> Requestor name -  {$Ticket->....}
>>     
>
>   Requestor name - {$Ticket->Requestors->UsersObj->First->RealName}
>
> If there is more than one requestor, you'll need to write a routine to
> go through them, probably using the $Ticket->Requestors->UsersObj->Next
> method in a loop.
>
>   
>> I can't find description in the book, nor on the wiki.
>>     
>
> It would be nice (HINT HINT) if RT Essentials included a reference list
> of the common object methods, the objects to which they apply, and a
> simple example of each one in use :-)
>
> Sure, an exhaustive list would require a hundred pages, but you could
> hit 90% of the objects and methods that somebody is likely to use in a
> couple of dozen pages.
>
> Rick R.
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