[rt-users] set default priority

Mohamed Ali Bouirmane ali.bouirmane at marocconnect.com
Tue Jun 6 11:52:55 EDT 2006


Hi,

 

I want to set a default priority when a user (support level 1) create ticket
in specific queue .

 

And 

 

I want to set a priority when users select a value in custom field 

 

How can I do via scrip .?

 

Best Regards

 

Ali

 

 

 

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