[rt-users] RT 3.6.0rc2 not attempting email to requestors upon reply

[Joe Auty]

Yes, it sure is!

A rather confusing default, but I should have looked in the config  
file rather than the web interface... I was thinking this was more of  
a permissions issue or something, as the feedback provided in the web  
interface was a little confusing (listing the script it will trigger,  
but not listing the email addresses - I didn't anticipate that I  
should have expected the email addresses to be listed in addition to  
the scrips)

Or, perhaps I'm just a dummy! =)


Thanks though!


On Jun 7, 2006, at 2:50 PM, Todd Chapman wrote:

> On Wed, Jun 07, 2006 at 02:33:12PM -0400, Joe Auty wrote:
>> If I were to wager a guess, it looks like the problem involves the
>> scrip:
>>
>> On Correspond Notify Requestors and Ccs with template Correspondence
>>
>>
>> Is there some sort of way of verifying that this Scrip is working?
>>
>
> Might this have something to do with $NotofyActor in RT_Config.pm?

-----------
Joe Auty
UITS Messaging
Indiana University
jauty at indiana.edu




-------------- next part --------------
A non-text attachment was scrubbed...
Name: PGP.sig
Type: application/pgp-signature
Size: 186 bytes
Desc: This is a digitally signed message part
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20060607/15ad5961/attachment.sig>