[rt-users] help with RT3 install on apache2

Brent bbailey66 at metrocast.net
Mon Jun 12 12:26:03 EDT 2006


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Hello,
I'm have installed Apache/2.0.58 (Unix) mod_ssl/2.0.58 OpenSSL/0.9.8a
PHP/4.4.2 mod_fastcgi/2.4.2 mod_perl/2.0.2 Perl/v5.8.7  with Mysql on
a solaris 10 server in an effort to try to get RT3 running.  However
when i try to access the RT3 site it eventually fails with a browser
error
"500 Internal Server Error" When i look at the error log for apache2 i
see the below.  Does anyone know what I may be missing or know what
the below errors mean and how to fix it ?



[Wed May 31 18:53:13 2006] [warn] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" restarted (pid 2721)
Can't locate Locale/Maketext/Lexicon.pm in @INC (@INC contains:
/usr/local/rt3/local/lib /usr/local/rt3/lib
/usr/local/lib/perl5/5.8.7/i86pc-solaris /usr/local/lib/perl5/5.8.7
/usr/local/lib/perl5/site_perl/5.8.7/i86pc-solaris
/usr/local/lib/perl5/site_perl/5.8.7 /usr/local/lib/perl5/site_perl)
at /usr/local/rt3/lib/RT/I18N.pm line 34.
BEGIN failed--compilation aborted at /usr/local/rt3/lib/RT/I18N.pm
line 34.
Compilation failed in require at /usr/local/rt3/lib/RT.pm line 29.
BEGIN failed--compilation aborted at /usr/local/rt3/lib/RT.pm line 29.
Compilation failed in require at /usr/local/rt3/bin/webmux.pl line 42.
BEGIN failed--compilation aborted at /usr/local/rt3/bin/webmux.pl line 42.
Compilation failed in require at /dev/fd/3 line 28.
[Wed May 31 18:53:13 2006] [warn] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" (pid 2721) terminated by
calling exit with status '2'
[Wed May 31 18:53:13 2006] [warn] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" has failed to remain running
for 30 seconds given 3 attempts, its restart interval has been backed
off to 600 seconds

thank you in advance

Brent Bailey
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