[rt-users] RT CLI comment problem

Joel Peter Anderson joela at umn.edu
Tue Jun 13 16:04:03 EDT 2006


As noted - we cannot move to the pre-release; how soon is the official
3.6?  And - again, does anyone have a work-around (other than RT
3.60pre3.)

> I'm getting resistance to a pre-release; is there any way to resolve the
> issue in 3.4.5?
>
> > On Mon, Jun 12, 2006 at 01:58:28PM -0500, Joel Peter Anderson wrote:
> > >
> > > We're working on a transition from a system running RT 3.0.12 to 3.4.5 and
> > > I've run into  a problem using the RT CLI - which is important to me
> > > because I've built a bunch of automation on top of the RT CLI commands.
> > >
> > > As far as I've tested, all the existing CLI functionality exists ...
> > > *EXCEPT* for adding comments.  Any attempt add a comment with the CLI gets
> > > this terse response:
> >
> > This is fixed in RT 3.60pre3.
> >
> > >
> > >    # Ticket comment does not exist.
> > >
> > >
> > > Even trying something as simple as this:
> > >
> > > rt comment -m test 144149
> > > # Ticket comment does not exist.


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