[rt-users] Custom Field Entry in Self Serve

[Stan Brinkerhoff]

I apologize if this has been covered previously.  I searched the wiki
and the mailing list and was unable to find a solution.  I am running
RT3.4.5 via RPM (from the Wiki documentation).  I have setup LDAP
authentication so my users can transparently login to the self-serve
page without having to setup accounts for each user.  All has been
working great, until I added a custom field.  

 

When a user creates a new ticket with a custom field value, they get
this in the Results field:

 

*	Ticket 13 created in queue 'it'
*	Could not add new custom field value. 
*	Could not add new custom field value. 
*	Could not add new custom field value. 

(once for each custom value attempted to be set).

 

I have given unprivileged and everyone full rights (ie, shotgun approach
to fixing a problem) and that still did not fix it.

 

Any ideas?

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