[rt-users] Proper way to set up a read-only user

[Todd Chapman]

On Wed, Jun 14, 2006 at 10:22:21AM -0600, Nick Metrowsky wrote:
> Hi Everyone,
> 
>  
> 
> I would like to set up users in RT which grant them the rights to view
> tickets and queues, but they cannot change anything. I would like them
> to have a user id and password, like privileged users. Is there a way to
> do this? I noticed that the Everyone and Unprivileged user designation
> allows users to only use the SelfService menu and that is just about it.
> 

Make them privileged but don't grant them any rights other
thatn See/Show rights.

-Todd