[rt-users] Escalating ticket from one queue to another

Joshua Colson jcolson at voidgate.org
Mon Jun 19 16:25:56 EDT 2006


On Mon, 2006-06-19 at 15:47 -0400, Steve Haché wrote:
> 
> Through advise I found in the list, custom field transfer is not going
> to happen which is ok, we will just link the tickets together as
> suggested. 

If you're using Global custom fields they should persist across queue
changes.


-- 
Joshua Colson <jcolson at voidgate.org>




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