[rt-users] RE: Logout Issues

Kemp, Darren Darren.Kemp at XEROX.COM
Wed Jun 21 09:46:27 EDT 2006


Mor information:
 
The issue here is Apache is NOT parsing code in the NoAuth directory,
code in all other directories is fine, if I click the Logout button I
get:
 
 
%# BEGIN BPS TAGGED BLOCK {{{ %# %# COPYRIGHT: %# %# This software is
Copyright (c) 1996-2005 Best Practical Solutions, LLC %# %# %# (Except
where explicitly superseded by other copyright notices) %# %# %#
LICENSE: %# %#
 
Etc, it is reading the file as text.
 
My apache config is as follows (with proprietary info removed):
 
<VirtualHost x.x.x.x:80>
    ServerAdmin x at x
    ServerName rt.foo.com
    DocumentRoot /usr/local/rt/share/html
    AddDefaultCharset UTF-8
###    # Adding the following for RT (the ticket tracker)
    AddHandler fastcgi-script fcgi
    <Directory "/usr/local/rt/share/html">
      Options FollowSymLinks ExecCGI
      AllowOverride None
    </Directory>
    # Pass through requests to for noauth
    Alias /NoAuth /usr/local/rt/share/html/NoAuth/
    ScriptAlias / /usr/local/rt/bin/mason_handler.fcgi/
  </VirtualHost>
FastCgiIpcDir /tmp
FastCgiServer /usr/local/rt/bin/mason_handler.fcgi -idle-timeout 120
-processes 2

 
Apache version and mod info:
 
[Wed Jun 21 09:43:25 2006] [notice] Apache/2.0.54 (Unix)
mod_fastcgi/2.4.2 mod_perl/2.0.1 Perl/v5.8.7 configured -- resuming
normal operations

RT 3.4.2
 
Anyone have any idea whats going on here? Again, the server only fails
to parse code in the NoAuth directory, all other functions are working
fine.
 
 
-dkk
 
 
 
 


________________________________

From: Kemp, Darren 
Sent: Monday, June 19, 2006 2:31 PM
To: 'rt-users at lists.bestpractical.com'
Subject: Logout Issues


We have RT up and running and the only issue I am dealing with now is
the logout button does not work.
 
It attempts to redirect me to:
 
http://rt.xdocs.com/NoAuth/<%$URL%>
 
Obviously the <%$URL%> translation is not happening as it should.
has anyone found a workaround to this?
 
Thanks
 
-dkk
 

Darren Kemp 
XGS 
Darren.Kemp at xerox.com (585)264-5031 

 
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