[rt-users] rt-3.4.5 -> rt-3.6.0

[Drew Barnes]

I am pretty sure that it tells you to do this in the output of make upgrade.

Yes indeedy.  Just checked and at the end of make upgrade I see:
Congratulations. RT has been upgraded. You should now check-over 
/usr/local/rt3/etc/RT_Config.pm for any necessary site customization. 
Additionally, you should update RT's system database objects by running
   ls etc/upgrade

For each item in that directory whose name is greater than
your previously installed RT version, run:
           /usr/local/rt3/sbin/rt-setup-database --dba root 
--prompt-for-dba-password --action schema --datadir etc/upgrade/<version>
           /usr/local/rt3/sbin/rt-setup-database --dba root 
--prompt-for-dba-password --action acl --datadir etc/upgrade/<version>
           /usr/local/rt3/sbin/rt-setup-database --dba root 
--prompt-for-dba-password --action insert --datadir etc/upgrade/<version>


Max H. wrote:
> Odhiambo Washington wrote:
>> I got it working. I believe that if I did "make upgrade", then perhaps I
>> couldn't have had this problem, but I took a different path, as already
>> explained, and so it happened. I must have misled myself, too, by 
>> believing there was nothing that changed in the database, so those
>> bits run after "make upgrade" were not necessary.
>>
>> As Alexandr pointed out, I just needed to run the following:
>>
>> cd rt-3.6.0/
>> perl sbin/rt-setup-database --action insert --datadir etc/upgrade/3.5.1
>
>
> I attempted both a clean installation and an upgrade from 3.4.5. Both 
> left me with the same "content" error as this thread described. I 
> simply ran the above perl script and things are ok.
>
> You mentioned about doing a "make upgrade" to not have this happen, 
> and I just wanted to let you know that it's the same result...at least 
> in my instance.
>
> Max
>
>
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
> Buy a copy at http://rtbook.bestpractical.com
>
>
> We're hiring! Come hack Perl for Best Practical: 
> http://bestpractical.com/about/jobs.html

-- 
Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati