[rt-users] CF feature suggestion

Lesley Evensen Lesley_Evensen at kessler.com
Thu Jun 29 16:59:44 EDT 2006


To whom it may concern,
  I have looked in the RT wiki, which has information I could use to
code this feature (by overlays and/or ?); I didn't find a reference to what
I am asking about in Google, but I am probably not the first to suggest it.
  Here is the idea: I added a custom field called 'Assigned to' for tickets
s.t. in additionto Owner and Requestor, the ticket is 'Assigned to' someone
(a User) to work on.
 I typed in the select-from values for this custom field but would have
liked to have a dropdown (as there is for Owner for instance) so that 1) RT
'knows' these are valid User names and they correlate to core data and 2) I
don't have to typethem again.
Do you think this is a reasonable addition, not just for our particular site
but RT in general?




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